Posted:18 hours ago|
Platform:
On-site
Full Time
About Company
Woodrock Infotech Private Limited is a BPO (Business Process Outsourcing) company primarily based in Kolkata, West Bengal, India, with a focus on IT services and consulting. Established in 2014, the company offers services like back-office operations, KPO, marketing, and customer service, aiming to help businesses scale their tech teams and improve their marketing and customer service operations
Summary
We are looking for a customer-focused and empathetic individual to join our team as a Customer Care Representative for our voice and chat support process. The role involves assisting customers with their queries and concerns efficiently and professionally.
*Please note, this is a non-sales role—no outbound calls or sales targets involved.
Responsibilities:
- Responding to customer inquiries and resolving issues efficiently and empathetically across various channels (phone, email, and chat).- Collaborating with internal teams to ensure timely resolution of complex issues.
What we're seeking:
- Proven experience as a Customer Care Executive (minimum 6 months to 1 year of experience).- Excellent verbal and written communication skills.- Strong problem-solving abilities and a customer-centric approach.
Job Type: Full-time
Pay: ₹15,000.00 - ₹18,000.00 per month
Language:
Work Location: In person
Woodrock Infotech PVT. LTD.
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
5e-05 - 7e-05 Lacs P.A.
1.8 - 2.16 Lacs P.A.
2.16 - 2.64 Lacs P.A.
Experience: Not specified
1.8 - 2.64 Lacs P.A.
Malappuram, Kerala, India
Experience: Not specified
Salary: Not disclosed
Jaipur, Rajasthan
Experience: Not specified
1.8 - 2.64 Lacs P.A.
Jaipur, Rajasthan
Experience: Not specified
0.15 - 0.22 Lacs P.A.
Aligarh, Uttar Pradesh, India
Experience: Not specified
Salary: Not disclosed
Kolkata, West Bengal
2.16 - 2.64 Lacs P.A.
Experience: Not specified
2.16 - 3.12 Lacs P.A.
