Customer Service Representative

As a Customer Service Representative at Volody based in Mumbai, your role will involve handling customer inquiries, providing support, and ensuring customer satisfaction. You will be located in Goregaon and responsible for responding to customer calls and emails, addressing concerns, providing solutions, and ensuring a positive customer experience on a daily basis. Key Responsibilities: - Handle customer inquiries and provide support - Respond to customer calls and emails promptly - Address customer concerns and provide appropriate solutions - Ensure a positive customer experience at all times Qualifications Required: - Proficiency in Customer Service Representatives and Customer Support skills - Strong focus on Customer Satisfaction and Customer Service orientation - Ability to deliver an excellent Customer Experience - Excellent communication and problem-solving skills - Effective team player with good time management abilities - Previous experience in a similar role is advantageous - Bachelors degree or equivalent experience is preferred,