Customer Service Representative

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About Us:

Client Communication & Coordination Executive

What You’ll Do:

• Communicate with clients through chat and email regarding project briefs, updates, and revisions.
• Understand client needs and translate them into clear instructions for the editing team.
• Track project timelines, maintain task sheets, and ensure deadlines are met.
• Summarize client feedback and share it clearly with the editors.
• Maintain a high level of professionalism and quick response in all communication.
• Support project organization and assist with internal coordination.

What We’re Looking For:

• Excellent English communication skills (spoken and written).
• Fast and accurate English typing is a

  must

  .
• Strong attention to detail and good organizational skills.
• Familiarity with Google Sheets, GDrive, Microsoft Office, or similar tools.
• Basic understanding of video production or post-production (a plus).
• Comfortable working full-time from our Gurugram studio.

Salary:

Working Days:

Why Join Us:

• Work directly with international clients and creative teams.
• Learn real-world project handling and communication.
• Be part of a growing creative studio with long-term opportunities.