Company Description Aumsupport specializes in Specialized Product Chat Support since 2013 for various web product selling companies. They provide 24x7x365 chat support with a qualified technical team and excel in chat communication in 240 countries. Role Description This is a full-time on-site role located in Rajkot for a Customer Service Representative at Aumsupport. The role involves providing chat support [Non voice process] to customers, ensuring customer satisfaction, and delivering exceptional customer service on a daily basis. Qualifications Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Experience skills Excellent communication and interpersonal skills Ability to handle customer queries and issues effectively Experience in a customer service role is preferred Proficiency in English languages is required High school diploma or equivalent required Show more Show less
Job Description: You will be joining Aumsupport as a Customer Service Representative in Rajkot, where you will be responsible for providing chat support to customers in a non-voice process. Your main focus will be on ensuring customer satisfaction and delivering exceptional customer service on a daily basis. Key Responsibilities: - Provide chat support to customers - Ensure customer satisfaction - Deliver exceptional customer service daily - Handle customer queries and issues effectively Qualifications Required: - Customer Service Representatives and Customer Support skills - Customer Satisfaction and Customer Experience skills - Excellent communication and interpersonal skills - Ability to handle customer queries and issues effectively - Experience in a customer service role is preferred - Proficiency in English languages is required - High school diploma or equivalent required,