Customer Service Representative - Outbound Calls (US)

V2soft

8 - 10 years

8 - 10 Lacs

bengaluru

Posted:2 hours ago| Platform:

Apply

Skills Required

outbound sales direct sales us accent lead generation cold calling us sales us voice process us market market research outbound calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Customer Service Representative Outbound Calls (US)

Customer Service Representative

Key Responsibilities

Conduct
outbound and cold calls
to generate leads and drive sales (potential customers, retailers, and event planners.)
Reach out to retailers
to present products, gather feedback, and build new relationships.
Perform
market research
to identify opportunities, industry trends, and potential customers.
Manage and respond
promptly to inquiries
via phone, email, and chat.
Generate and qualify leads
for both product sales and event space rentals.
Follow up with leads, provide product information, and
close sales
effectively.
Maintain detailed customer and lead records in CRM systems.
Assist customers in coordinating
private events, tastings, and facility tours
.
Maintain accurate records in CRM systems and follow up to
close sales and secure bookings
.
Collaborate with marketing, sales and operations teams to support promotions, client satisfaction and strong customer relationships.

Qualifications

8-10 years of experience
in customer service,
online sales, outbound calling
, or
lead generation
.
Proven success in
outbound sales, lead generation, and closing
Strong communication and organizational skills with attention to detail.
Strong organizational and multitasking abilities.
Detail-oriented with a focus on accuracy.
Ability to adapt to a fast-paced and dynamic work environment.

More Jobs at V2soft

Python Django Developer - Immediate Joiners Only

Bengaluru

5 - 7 yrs

INR 15 - 18 Lacs

Walk In Drive - Sr IT Recruiter - F2F Only

Bengaluru

4 - 9 yrs

INR 5 - 6 Lacs

Java Spring Boot Developer

Bengaluru

5 - 9 yrs

INR 8 - 13 Lacs

Perl Developer

Bengaluru

7 - 12 yrs

INR 10 - 20 Lacs

Cloud AEM Consultant - Immediate Joiners only

Bengaluru

5 - 10 yrs

INR 10 - 13 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.