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Customer Service Representative

0 years

2 - 3 Lacs

Posted:9 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Onboard and train customers for seamless product adoption.
  • Build strong relationships and maintain regular communication.
  • Address customer concerns and resolve issues promptly.
  • Monitor customer progress and ensure goal achievement.
  • Identify upsell opportunities and collaborate with sales teams.
  • Analyze customer metrics and provide performance reports.
  • Provide feedback to internal teams for product/service improvements.

Job Types: Full-time, Permanent

Pay: ₹258,000.00 - ₹360,000.00 per year

Benefits:

  • Health insurance

Schedule:

  • Day shift

Application Question(s):

  • 10th Percentage?
  • 12th Percentage?
  • Graduation Percentage?
  • Experience?
  • Notice Period?
  • Current CTC?
  • ECTC?
  • Are you ready for work location(Sector 135, Noida)?

Language:

  • English (Preferred)
  • Hindi (Preferred)

Work Location: In person

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