Customer Service Representative

Process Name: Hotel Engine Flex

Job Role: Customer Support Executive or Retention Experience and Sales (Candidates with a hospitality background preferred)

Number of Openings: 20

Eligibility Criteria:

• Undergraduate or Graduate from any stream
• Excellent verbal and written communication skills
• Minimum 6 months of BPO experience in retention or sales
• Hospitality background is mandatory

Salary:

• Up to 35K CTC
• Incentives up to 8K

Interview Rounds:

• HR Round
• Operations Round

Working Days:

• 5.5 days working
• Rotational shifts and rotational weekly offs

Transport Facility:

• Males will receive reimbursement of 180 rupees per night shift
• Females will be provided one-sided cab service during odd hours

Assessment Requirement:

• Versant Level C1 (US Voice)

Job Types: Full-time, Permanent, Fresher

Pay: Up to ₹35,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Monday to Friday
• Night shift

Supplemental Pay:

• Performance bonus

Ability to commute/relocate:

• Mansarovar, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you comfortable with the following?

Minimum 6 months of BPO experience

5.5 days working with rotational shifts and offs

Night shifts

CTC up to 35K plus incentives

If yes, reply with one word: Comfortable

Experience:

• Customer service: 1 year (Required)

Language:

• English (Required)

Shift availability:

• Night Shift (Required)

Work Location: In person