Customer Service Representative

Job Description

At Precise Plus Stationery , we pride ourselves on delivering high-quality stationery products and excellent customer service. We believe in creating a friendly, organized, and helpful environment for every customer who walks into our shop. Key Responsibilities Greet and assist walk-in customers with a friendly and helpful attitude Understand customer needs and recommend appropriate products Handle billing and operate the cash register or POS system Keep the store clean, organized, and well-stocked Respond to customer inquiries, complaints, and returns politely and promptly Maintain product knowledge and stay updated on new arrivals and promotions Assist in stock checking, inventory updates, and shelf labeling Support with online orders (if applicable) Follow shop policies, hygiene standards, and safety protocols Requirements Minimum 10th/12th standard pass or equivalent Prior experience in retail or customer service is a plus Basic computer skills Good communication and interpersonal skills Ability to work in a fast-paced environment and multitask Honest, punctual, and responsible attitude Job Types: Full-time, Permanent Pay: ₹5,059.70 - ₹6,271.17 per month Benefits: Commuter assistance Schedule: Day shift Location: Ponnani, Kerala (Required) Work Location: In person Speak with the employer +91 9497747541