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Globeia
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Customer Service Representative

Customer Service Representative

Globeia

0 years

0 Lacs

india

Posted:3 weeks ago| Platform:

Apply

Skills Required

service communication support management

Work Mode

Remote

Job Type

Full Time

Job Description

Customer Service Representative (Remote – EST Hours)

Customer Service Representative

💼 Responsibilities:

Handle inbound and outbound customer calls with professionalism and empathy
Respond to client emails promptly and accurately
Update clients on order or service status and maintain detailed records
Collaborate and stay connected with team members throughout the workday
Maintain availability during
Eastern Standard Time (EST) business hours

✅ Requirements:

Strong written and verbal communication skills (English)
Reliable internet connection and quiet workspace
Prior experience in customer service or virtual support preferred
Excellent time management and attention to detail
Team-oriented and responsive during work hours

🕓 Schedule:

Must be available during
EST time zone
Expected to stay online and engaged with the team during working hours

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Globeia

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