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Global IT Solutions
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Customer Service Representative

Customer Service Representative

Global IT Solutions

0 years

|

0 Lacs

kolkata metropolitan area west bengal india

Posted:1 month ago| Platform:

Apply

Skills Required

service resolve communication empathy transportation

Work Mode

On-site

Job Type

Full Time

Job Description

Customer Service Executive

Key Responsibilities:

Handle incoming calls in a professional and timely manner
Provide accurate, valid, and complete information
Resolve customer complaints efficiently and follow up to ensure resolution
Maintain a deep understanding of company products/services to offer the best solutions.
Meet performance goals related to response time, customer satisfaction, and resolution rates.

Requirements:

High school diploma or equivalent; Bachelor’s degree
Strong communication, problem-solving, and interpersonal skills
Ability to multi-task, prioritize, and manage time effectively
Patience and empathy when dealing with difficult situations
Fluent in English

Fixed Night Shifts
Full-time Work from Office
Salary: Upto 3Lpa + other benefits
One-way transportation Available

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Global IT Solutions

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