Customer Service Representative

Company Description

Ghar Kar Foundation is a young, dynamic, and rapidly growing company in Real Estate and Finance since 2014. We collaborate with Builders, Developers, National and Multinational Banks, and Non-Banking Financial Companies (NBFC). Our customer presence spans across Mumbai, Thane, and Navi Mumbai. Our customer-first policy ensures clients get great deals at better pricing. Join us as a Customer or an Associate as we expand across multiple locations.

Role Description

This is a full-time role for a Customer Service Representative based in the Mumbai Western Suburbs. The Customer Service Representative will be responsible for managing customer inquiries, providing excellent customer support, ensuring high levels of customer satisfaction and a positive customer experience. Day-to-day tasks include addressing customer concerns, handling service issues, and maintaining strong client relationships.

Qualifications

• Customer Service Representatives and Customer Service skills
• Customer Support and Customer Satisfaction skills
• Customer Experience management skills
• Strong communication and interpersonal skills
• Ability to work both independently and in a team
• Experience in real estate or finance is a plus
• High school diploma or equivalent; Bachelor's degree preferred