Customer Service Representative

You will be responsible for assisting customers with inquiries, addressing their concerns, ensuring customer satisfaction, and maintaining a seamless customer experience. Your role will involve resolving issues promptly, keeping accurate records of customer interactions, and collaborating with internal teams to enhance service quality and uphold client confidence. Key Responsibilities: - Assist customers with inquiries and provide support to address their concerns - Ensure customer satisfaction and maintain a positive customer experience - Resolve customer issues promptly and keep accurate records of interactions - Collaborate with internal teams to improve service quality and client confidence Qualifications: - Skills in Customer Service, Customer Support, and addressing Customer Satisfaction - Proficiency in fostering positive Customer Experience and building lasting relationships - Strong verbal and written communication skills with excellent problem-solving abilities - Ability to work collaboratively in a team and adapt to diverse customer needs - Prior experience in a customer-facing role is preferred but not mandatory - Bachelor's degree or equivalent experience in a related field is advantageous - Familiarity with CRM software or customer support tools is considered a plus.,