Customer Service Representative

0 years

0 Lacs

Posted:1 month ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

At Calling June, we've curated a new women's brand that goes beyond mere clothing; it is an encounter, an expedition, and a lifestyle. Our brand essence revolves around joy, versatility, exploration, community, and integrity. We serve women with authenticity and honesty in every thread. Calling June is more than just a brand, it is a celebration of the women who embody our values.

Role Description

This is a full-time on-site role for a Customer Service Representative located in Gurugram. The Customer Service Representative will be responsible for assisting customers with inquiries, resolving complaints, providing product and service information, and ensuring a high level of customer satisfaction. The role involves day-to-day tasks such as answering customer calls, responding to emails, and maintaining customer records.

Qualifications

  • Customer Service, Customer Support, and Customer Satisfaction skills
  • Experience in enhancing Customer Experience
  • Excellent communication and interpersonal abilities
  • Ability to handle challenging customer interactions with patience and professionalism
  • Strong problem-solving skills and attention to detail
  • Proficiency in using customer service software

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