Customer Service Officer

Job Description

Travel associate- Inbound call in a UK-based travel process* *MALES ONLY* *Salary - Max 40k CTC* *Designation: Travel associate- Inbound call - International Process* Location: , Ghansoli, Navi Mumbai, Maharashtra 400710, Work off: rotational 6 week-off monthly Benefits: Provident Fund, Medical Insurance, Attendance Bonus, Night shift allowances, Paid leaves, Birthday leave, Gratuity, ESIC Job Role: 1) Assisting passengers in selecting the best holiday package 2) Advising them on Visa processing and Embassy guidelines 4) Making reservations for passengers on European tour packages 5) Handling FIT inquiries and customization Coordination with clients and vendors for Hotel Accommodation 6) Adherence to Quality guidelines and focusing on customer satisfaction Requirement: 1-4 Years exp in Voice Process (International Pref) IATA Certification Preferred Excellent communication Skills mandatory Qualification: HSC/Grad Need people from Nearby (Panvel to Thane) Freshers with excellent comms will also do (Avoid Btech,BE) Sameer 9004984205 Job Types: Full-time, Fresher Pay: ₹20,573.22 - ₹34,517.90 per month Benefits: Provident Fund Schedule: Evening shift Night shift Rotational shift US shift Supplemental Pay: Performance bonus Yearly bonus Language: English (Preferred) Work Location: In person