Posted:3 weeks ago|
Platform:
Work from Office
Full Time
Female candidates will be preferred
14+ years of operations experience within an international voice process Responsible for managing the operations for a leading US client.
This is a key leadership role with P&L responsibility and will directly impact the growth trajectory of one of the most disruptive and fastest growing businesses of the company
Successful track record in growing and inspiring large teams, with proven ability to select, attract, motivate, retain, and develop leaders and team members
Successful track record of improving performance against quality, efficiency, and effectiveness metrics, and meeting/exceeding contractual service level performance requirements.
Proven ability to drive performance and grow businesses
Experience with a matrix driven organization. Proven track record of building strong relationships with stakeholders.
Strong internal client-facing skills with excellent communication, negotiation and conflict management skills.
Analytical acumen and the ability to streamline complex processes. MBA/ PG Degree
Contact Person - Hemalatha
Email - hemalatha@gojobs.biz
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