Customer Service Manager

You will be responsible for telecalling, which includes contacting potential customers provided by the company in Jaipur & Delhi offices on a regular basis. Additionally, you will assist the operations team in ensuring proper documentation to universities and study abroad portals. Your role will involve handling first-level discussions with clients regarding courses & Indian applications. You may also be required to meet with tuition centers, connect with prospective schools, and contact reputed teachers based on business needs. To be considered for this position, ideally, you should have 1-2 years of relevant experience in telecalling and back-end operations work, although freshers are also welcome to apply. Strong communication skills with a good accent are essential, along with a minimum education qualification of being a graduate in any field. Fluency in English, both spoken and written, is a must. The salary and perks offered will be competitive and based on market rates and the experience of the candidate. An incentive scheme is also in place to reward performance. We are seeking individuals who are enterprising and possess good communication skills, interpersonal skills, computer proficiency, quick thinking abilities, business orientation, and above all, a customer-focused mindset. EduVoyage is actively involved in admission assistance across 800+ universities worldwide, including Liberal Arts universities, CUET, and engineering colleges in India.,