Customer Service International Process

As a Customer Service Representative at FiveS Digital, located in Noida, your role will involve handling customer inquiries, resolving issues, providing information about travel services, and ensuring a positive customer experience. You will be managing customer interactions via phone, email, and chat, maintaining customer records, and addressing customer concerns to enhance satisfaction and loyalty. Key Responsibilities: - Handle customer inquiries and resolve issues - Provide information about travel services - Manage customer interactions via phone, email, and chat - Maintain customer records - Address customer concerns to enhance satisfaction and loyalty Qualifications: - Customer Support and Customer Service experience - Skills in Customer Satisfaction and Customer Experience - Proficient in Phone Etiquette and handling customer inquiries - Excellent communication and interpersonal skills - Ability to work effectively in a fast-paced environment - Experience in the travel industry is a plus - Bachelor's degree in Business, Communications, or related field preferred,