Customer Service Intern

As a Customer Success Intern at Tricog, you will be part of a dynamic team in a B2B healthcare environment, engaging with customers, gathering feedback, and ensuring optimal product utilization. Your role will involve: - Conducting Customer Check-ins: Regularly connecting with customers to gather feedback on their experience with Tricog's products and services, ensuring effective product usage. - Reporting Feedback to the Team: Collecting and relaying customer insights to inform continuous improvement efforts. - Assisting in Resolving Customer Issues: Working closely with the product team to troubleshoot and resolve any challenges customers may face, ensuring a seamless experience. - Monitoring Product Usage: Analyzing customer data to identify trends and areas for improvement, helping customers maximize the value of Tricog's solutions. - Participating in Strategy Meetings: Contributing to meetings focused on enhancing customer satisfaction and retention strategies, providing insights based on direct customer interactions. Qualifications and Requirements: - Proficiency in Marathi: Strong communication skills in Marathi are essential. - Residency in Bangalore: Candidates must be based in Bangalore for this office-based role. - Eagerness to Learn: No specific educational or professional experience is required; we seek candidates enthusiastic about learning and growing in a customer-facing role. Please note: This is a paid internship. Immediate joiners are preferred. Apply now and embark on a fulfilling career in customer success with Tricog Health!,