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Customer Service Executive

8 - 16 years

13 - 17 Lacs

Posted:2 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


Overview

Job Title: Customer Service Executive (Full-Time / Part-Time)

Company: One Point One Solutions

Rotational / Day Shifts:

9:30 AM - 6:30 PM

11:00 AM - 11:00 PM (Any 9 hours rotational)

9:00 AM - 9:00 PM (Any 9 hours rotational)

Work Days: Monday to Saturday

Job Description:

One Point One Solutions is hiring Customer Service Executives for inbound processes across banking, QSR, and wellness segments. The role involves handling customer inquiries, renewals, and support in regional or English languages.

Key Responsibilities:

Attend inbound customer calls and resolve queries efficiently.

Maintain professional communication and ensure high customer satisfaction.

Record details and follow standard operating procedures.

Eligibility Criteria:

Education: Minimum 12th Pass or Graduate.

Experience: Fresher / Minimum 6 months BPO experience.

Age Limit: 18 to 35 years.

Gender: Male & Female candidates eligible.

Language Requirement:

Average to good English communication

OR good communication in Tamil, Telugu, Kannada, Kokani, or Gujarati

Compensation & Benefits:

Salary: 7,000 - 21,000 (based on shift & language)

Transportation: Pick-up & drop facility from Koparkhairane Station to Office and back


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