0 - 2 years
0 Lacs
Posted:1 week ago|
Platform:
On-site
Full Time
Job Description: Customer Service Executive Vehicle Finance
Title: Customer Service Executive
Level: ExecutiveDepartment: SalesSection: Vehicle FinanceReports to: Sales ManagerLocation: On-field role
Key Performance Indicators (KPIs)
Vehicle Loan Units Disbursed
First EMI Resolution
RC Collection Timeliness
Eligibility Criteria
* Education: Any Graduate
* Age: Maximum 35 years* Experience: 6 months to 2 years, must have experience in Vehicle Loans or Vehicle Sales* Driving License: Must have a valid Driving License or Learning License* CIBIL Score: Minimum 650* Two wheeler: Mandatory* Comfortable with field work
Skills and Competencies
Functional Skills
* Strong communication and negotiation
* Understanding of vehicle finance and RTO processes* Market and industry knowledge* Basic analytical abilities* Product knowledge in auto loans
Behavioral Competencies
* Customer centricity
* Execution excellence* Learning mindset* Ownership and responsibility
Hiring Parameters
* Must be comfortable with market visits and on field interactions
* Should have good knowledge of RTO processes* Ability to manage dealer and customer relationships effectively* Learner mindset and willingness to grow in sales function* Valid bike and license mandatory
Here is the link for the interview session-https://rise.getwork.ai/live-jobs/433 utm_source=liveroomdetailpage&utm_medium=shine&utm_campaign=shinei&utm_term=433&utm_content=banner
Veerwal Getwork Services Private Limited
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