Role Overview: As a Customer Service Executive at UTechies, you will play a crucial role in ensuring top-notch customer satisfaction through effective communication and problem-solving skills. Your proficiency in spoken and written English, along with your expertise in MS-Excel and MS-Office, will be key to your success in this dynamic role. Key Responsibilities: - Respond promptly to customer inquiries via phone, social media chat with a friendly and professional attitude. - Resolve customer complaints and issues in a timely and efficient manner to ensure customer retention and loyalty. - Maintain accurate records of customer interactions and transactions in the company database. - Collaborate with the sales and technical teams to address customer needs and concerns effectively. - Identify and escalate priority issues to the appropriate department for resolution. - Provide feedback and suggestions for improving customer service processes and procedures. - Stay informed about company products and services to provide accurate information to customers. Qualifications Required: - Excellent communication skills in spoken and written English. - Proficiency in MS-Excel and MS-Office. - Strong problem-solving skills and ability to handle customer complaints effectively. If you are a customer service rockstar with excellent communication skills and a passion for delivering exceptional service, we want you on our team at UTechies. Join us and be a part of a company that values and rewards your hard work and dedication. Apply now and let's revolutionize customer service together!,

More Jobs at UTechies

Customer Service Executive

mira bhayandar, maharashtra

2.0 - 6.0 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

UTechies

Login to

Please Verify Your Phone or Email

Confirm Action

Customer Service Executive