Job Opening: Customer Service Executive – Client Coordination & Lead Conversion Company: Dorby Laminate Location: Vashi, Navi Mumbai Working Days: Monday to Saturday Working Hours: 10:00 AM to 6:00 PM --- Company Overview Dorby is a reputed brand in the building materials industry, specializing in premium laminates. With a strong presence in the market, we cater to the evolving needs of architects, interior designers, contractors, and carpenters. Our head office is located in Vashi, Navi Mumbai. We are currently seeking a dedicated Customer Service Executive who can thrive in a dynamic, fast-paced environment. --- Role Overview As a Customer Service Executive , you will play a vital role in introducing our laminate products to prospective clients including architects, carpenters, and contractors. You will handle client coordination, lead conversions, product presentations, and basic administrative support. This role demands excellent communication skills, a proactive attitude, and attention to detail. --- Key Responsibilities Make outbound calls to architects, carpenters, and prospective clients to introduce Dorby’s product range. Present new catalogues and product collections, and understand customer needs. Follow up on lead sheets provided by the sales team and ensure timely communication. Convert potential leads into active clients and maintain conversion records. Handle incoming inquiries and explain product features confidently. Maintain accurate records of customer interactions and lead status. Provide data entry and general administrative support to the sales and marketing teams. Ensure client satisfaction through professional and prompt follow-ups. Report daily progress and support sales growth objectives. --- Qualifications and Skills 2–4 years of experience in tele calling, customer service, or client coordination roles. Fluency in Hindi (mandatory) and English; other regional languages will be an advantage. Proficiency in MS Office, especially Excel, and basic data management tools. Strong interpersonal skills and a pleasant, confident telephone manner. High attention to detail, with the ability to multitask and work under pressure. Candidates must be from Vashi or nearby areas in Navi Mumbai. Relocation will not be considered. --- How to Apply Interested candidates can send their resumes to hr@pegasuspanel.in Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Language: English (Preferred) Hindi (Preferred) Work Location: In person Speak with the employer +91 8655322909

Design Coordination Executive About the Role: We're looking for a proactive and detail-oriented Design Coordination Executive to act as the communication bridge between Dorby's management and our external design agency. You’ll be responsible for ensuring timely execution of design projects like catalogues and other design deliverables while relaying clear feedback and following up on deliverables. Key Responsibilities: ● Coordinate with external design agencies for catalogues, creatives, and other design deliverables. ● Share detailed briefs, feedback, and revisions from management with the agency. ● Track project timelines, follow up on deadlines, and ensure all designs align with brandguidelines. ● Maintain documentation of feedback loops and version changes. ● Communicate effectively with internal stakeholders and ensure alignment before final approvals. ● Be the single point of contact between Dorby and the creative partners. Requirements: ● 1–3 years of experience in project coordination, client servicing, or design management. ● Strong communication and follow-up skills. ● Understanding of basic design principles ● Highly organized and proactive in resolving delays or miscommunication Why Join Us? At Dorby, we offer the opportunity to contribute to a dynamic and growing brand. If you are passionate about design and eager to make a significant impact in a leading company, we would love to hear from you. How to Apply: If your skills and experience align with the above description, please send your resume to [email protected] Working Days & Hours: - Monday to Saturday (Saturday full day working) - 10:30 AM to 7:00 PM. Visit us at: www.dorbypanels.com Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person