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Bombay Surgical Co
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Customer Service Executive

Customer Service Executive

Bombay Surgical Co

0 years

|

2 - 3 Lacs

Posted:3 hours ago| Platform: GlassDoor logo

Apply

Skills Required

service empathy support troubleshooting processing logical reasoning

Work Mode

On-site

Job Type

Full Time

Job Description

Job description

Assist customers with inquiries, product details, order-related concerns, refunds, and returns.
Handle customer calls with professionalism and empathy, ensuring a high level of service.
Support e-commerce operations by troubleshooting order processing issues and providing solutions.
Use MS Office and Google tools to document customer interactions and maintain accurate records.
Work collaboratively with team members to enhance customer experience and satisfaction.
Apply analytical and logical reasoning to identify problems and propose solutions to vendors and suppliers.

Job Type: Full-time

Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person

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Bombay Surgical Co

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