Customer Service Executive

You are looking for an outstanding individual who can thrive in a fun, fast-paced, and dynamic environment. Your role will involve executing various campaigns across different categories and providing support to ambassadors. Working closely with the ambassadors, you will set their targets and coach them to exceed these targets. Additionally, you will be responsible for devising smart strategies to enhance existing processes and providing recommendations to boost overall efficiency. An opportunity awaits you to learn and contribute to an exciting global start-up that is reshaping the sales landscape. As a part of the core team, you will play a crucial role in our journey of growth. Collaborating with some of the leading brands in the country, we are seeking passionate individuals who can create value and are ready to embrace the challenge of building something from scratch. **Location:** - Hyderabad **Education:** - Bachelors Degree Equivalent **Key Responsibilities:** - Passion for operations and customer service. - Minimum 1 year of experience in operations or customer service. - Manage end-to-end processes related to the business by closely working with ambassadors under the guidance of the campaign manager. - Highly customer-oriented with excellent planning and organizational skills. - Effective communication skills are crucial for this role, including clear articulation of requirements, timely responses, understanding provided information, and proficient escalation of issues at all levels. - Demonstrate a bias for action by delivering impactful results in a matrixed and relationship-based organization. - Quick learner with a strong desire to excel in the specialized role. **Helpful Skills:** - Possess a network of industry contacts. - Previous experience in working for a startup. If you are interested in this position, please apply by sending an email to careers@urbandart.com with the subject line "Job - Operations Specialist". In the email, include your Full Name, Phone Number, Preferred Location, a copy of your resume in PDF format, a cover letter, your availability to join, and your expected CTC.,