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Tata Capital
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Customer Service Executive - UCV Finance - Motor Finance - Sales

Customer Service Executive - UCV Finance - Motor Finance - Sales

Tata Capital

1 - 5 years

14 - 18 Lacs

Mumbai Pune Delhi / NCR

Posted:6 days ago| Platform:

Apply

Skills Required

customer relationship customer service business development sales crm customer care electrical engineering electricals electrical maintenance cse relationship management stakeholder management lead generation service sales electrical machines

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Objective of the Job:

A Business Development Manager who effectively manage DSE interactions, channel partners and the open market. BDMs responsibilities also include to collaborate with internal stakeholders, including operations & credit teams to ensure efficient loan application processing.

Key Deliverables:

Lead Generation

Generate leads for ILSCV deals through interactions with DSE or through channel partners/open market.

Customer Relationship Management

End to end customer relationship management including explaining product offerings and resolving sales queries.
Cross-selling product offerings to customers.
Educates customers with information to build their understanding of issues and capabilities.
Goes beyond their day-to-day work to assist customers in a positive manner.

Dealer Relationship Management

Maintaining relationship with assigned dealer.

Deal Processing

Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc)

Internal Stakeholder Management

Interact with operations and credit team in order to ensure smooth processing of loan application.

Location - mumbai,delhi,pune,bangalore,hyderabad,chennai

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Tata Capital

Financial Services

Mumbai Maharashtra

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Customer Service Executive - UCV Finance - Motor Finance - Sales