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Customer Service Executive

Customer Service Executive

Target Mind

1 years

1 - 3 Lacs

ahmedabad

Posted:1 hour ago| Platform: GlassDoor logo

Apply

Skills Required

service healthcare scheduling staffing support integrity recruitment pipeline management

Work Mode

On-site

Job Type

Full Time

Job Description

Client Communication: Serve as the primary point of contact for UK healthcare clients regarding all booking, scheduling, and shift fulfillment needs.
Shift Coordination: Coordinate and manage staffing requirements for Nurses, Support Workers, and Social Care Professionals.
Urgent Fulfillment: Efficiently and precisely handle urgent and last-minute booking requests to maintain operational continuity for clients.
System Management: Maintain accurate, real-time updates and integrity across internal booking systems and scheduling platforms.
Team Collaboration: Work collaboratively with the Recruitment Team to ensure seamless staff allocation and pipeline management to meet client demand.
Administrative Support: Manage all confirmations, cancellations, and client communications professionally.
Reporting: Generate essential booking reports and actively support continuous client satisfaction tracking.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

Experience:

International voice process: 1 year (Required)

Language:

English (Required)

Location:

Ahmedabad, Gujarat (Required)

Shift availability:

Night Shift (Required)
Overnight Shift (Required)

Work Location: In person

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