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Customer Service Executive - Service Delivery & Management

Customer Service Executive - Service Delivery & Management

Tata Communications

2 - 6 years

0 Lacs

maharashtra

Posted:3 days ago| Platform: Shine logo

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Skills Required

project execution coordination proactive monitoring issue resolution project documentation research customer service project management database analysis stakeholder coordination

Work Mode

On-site

Job Type

Full Time

Job Description

As a Project Coordinator at Tata Communications, you will be responsible for project execution and daily coordination to ensure timely delivery of customer orders. This operational role requires seeking guidance when necessary to ensure high-quality outcomes. Your responsibilities will include proactively monitoring project progress, resolving issues, and taking corrective action as needed. You will also be responsible for creating reports, project documentation, analyzing databases, and conducting both quantitative and qualitative research. Additionally, you will actively participate in key projects as a valuable team member, respond to customer queries promptly, update project management workflow, and collaborate with internal and external stakeholders to achieve timely project delivery.,

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Tata Communications

Telecommunications

Chennai

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Customer Service Executive - Service Delivery & Management