Customer Service Executive

1 - 5 years

0 Lacs

Posted:2 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Service Executive at Lagorii, you will play a key role in ensuring top-notch customer support and satisfaction. Your responsibilities will include: - Managing customer inquiries and providing timely and accurate responses through phone, email, and live chat. - Efficiently and accurately processing orders, returns, and exchanges. - Assisting customers with product recommendations and general inquiries about the products and services offered. - Troubleshooting and resolving any customer issues or complaints in a professional and timely manner. - Working closely with the fulfillment team to ensure orders are processed and shipped promptly. - Maintaining accurate customer records and documentation in the CRM system. - Collaborating with the sales and marketing teams to provide feedback on customer trends and preferences. If you are a team player with excellent communication skills and a passion for delivering exceptional customer service, Lagorii invites you to join our fast-paced and exciting work environment. Take this opportunity to start your career with us and contribute to our mission of serving Indian manufacturers through our e-commerce platform for kids" clothing and accessories. Apply now and be a part of our dedicated team at Lagorii.,

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