Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in Kāraikkudi
>
K.M.C Hospital
>
Customer Service Executive

Customer Service Executive

K.M.C Hospital

2 years

1 Lacs

Kāraikkudi

Posted:3 months ago| Platform: GlassDoor logo

Apply

Skills Required

service pricing schedule documentation crm software empathy management surveys regulations

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Respond promptly and courteously to incoming calls, emails, and inquiries from clients, caregivers, and family members regarding home care services.
Provide detailed information about services offered, including care plans, pricing, availability, and eligibility requirements.
Assess client needs and preferences to match them with appropriate caregivers, ensuring compatibility and satisfaction.
Schedule home care services according to client preferences, caregiver availability, and company protocols.
Coordinate with caregivers to ensure timely arrivals, schedule adherence, and proper documentation of services provided.
Maintain accurate records of client interactions, service requests, and caregiver assignments using CRM software or databases.
Handle complaints and concerns with professionalism and empathy, resolving issues promptly and effectively to ensure client satisfaction.
Collaborate with management and care coordinators to address any challenges or discrepancies in service delivery and implement corrective measures.
Conduct follow-up calls or surveys to gather feedback from clients and identify areas for improvement in service quality.
Stay updated on industry regulations, best practices, and company policies to provide accurate information and guidance to clients and caregivers.

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

Cell phone reimbursement

Schedule:

Day shift
Rotational shift

Supplemental Pay:

Performance bonus
Yearly bonus

Education:

Bachelor's (Preferred)

Experience:

total work: 2 years (Preferred)

Language:

English , Kannada (Preferred)

Work Location: In person

Application Deadline: 31/07/2025
Expected Start Date: 19/07/2025

More Jobs at K.M.C Hospital

Housekeeping Assistant

Karaikkudi, Tamil Nadu

Experience: Not specified

INR 0 - 0 Lacs

Customer Service Executive

Karaikkudi, Tamil Nadu

2.0 - 2.0 yrs

INR 1 - 1 Lacs

Customer Service Executive

Kāraikkudi

2.0 - 2.0 yrs

INR 1 - 1 Lacs

Genral Store Executive

Karaikkudi, Tamil Nadu

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.