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Firstsource
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Customer Service Executive For International Voice

Customer Service Executive For International Voice

Firstsource

0 - 4 years

0 - 3 Lacs

bengaluru

Posted:3 weeks ago| Platform:

Apply

Skills Required

international bpo inbound process uk voice customer support upselling international call center cross selling excellent communication in english outbound process international voice process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Opportunity: Customer Support Executive (International Voice Process)

Roles & Responsibilities:

Handle customer inquiries professionally and promptly via phone calls.
Effectively resolve issues and address customer queries to ensure satisfaction.
Willingness to work in
rotational night shifts
as per business requirements.

Preferred Candidate Profile:

Excellent communication skills in both
spoken and written English
.
Prior experience in
international customer support
is preferred.
Strong interpersonal skills to manage customer complaints with
empathy and professionalism
.
Detail-oriented with good
problem-solving abilities
.

Note:

Perks & Benefits:

Two-way cab facility
provided for all employees.
Positive,
inclusive work culture
focused on learning and growth.
Attractive
performance-based incentives
.

Walk-In Interview Details:

Location:

Firstsource Solutions Limited
Unit-202, 2nd Floor, Block A, Brigade tech gardens
Brigade Properties Private Limited, Brookefields, Kundalahalli
Whitefield, Marathahalli, Bengaluru, Bengaluru Urban
Karnataka - 560037
Contact Person: HR Kanak
Interview Timings:

Monday to Friday, 11:00 AM to 2:00 PM

Don't miss this exciting opportunity to join a growing team at a leading organization! Walk in for an interview and take the next step in your career.

Important Notice:

not charge any fees

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