Customer Service Executive

Bharat Job Post Consultancy Services

0 - 5 years

2 - 6 Lacs

mohali indore

Posted:1 day ago| Platform:

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Skills Required

fluent english spoken english grammar english language strong communication skills accent fluent communication skills excellent written and spoken english communication skills verbal communication

Work Mode

Work from Office

Job Type

Full Time

Job Description

Position:

shifts:

Communication Skills:

Role & responsibilities

Handle customer inquiries via phone, email, or chat promptly and professionally.
Provide accurate information on products, services, and policies.
Assist in troubleshooting technical issues or directing to appropriate departments.
Maintain professionalism and empathy in customer interactions.
Collaborate to enhance customer service procedures.

Preferred candidate profile

Experience:

Education:
Minimum qualification of 12th grade (Undergraduate).
Communication Skills:
Excellent written and spoken English communication skills.
Shift Flexibility:
Ability to work 24/7 rotational shifts, including day and night shift.

Prior customer service experience preferred.

Ability to multitask in a fast-paced environment.

Problem-solving abilities and customer-oriented mindset.

Proficiency in computers and customer service software

Perks and benefits

Competitive Salary:
20,000 - 50,000 CTC per month. (Depends on your experience, qualification & English communication skills)
Provident fund
Work-Life Balance:
5/days working, with Rotational off.
Shift:
day shifts, morning shifts, evening shifts, fixed shifts , US shift ,UK shifts and night shifts all shifts are available.
Professional Development:
Opportunities for skill enhancement through training sessions.
Career Growth:
Potential for career advancement within the company.
Work Environment:
Dynamic and supportive work environment in a prime Indore, Jaipur, Noida location.

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