Bharat Job Post Consultancy Services

Position: Customer Service Executive Process: international FINTECH & domestic ecommerce process ( voice/blended ) Location: Indore, mohali Work Type: Work from Office Salary: 20,000 - 50,000 CTC per month (Depends on your experience, qualification & English communication skills) Working Days: 5 Days Working shifts: day shift / night shift Communication Skills: Excellent written and spoken English communication skills Role & responsibilities Handle customer inquiries via phone, email, or chat promptly and professionally. Provide accurate information on products, services, and policies. Assist in troubleshooting technical issues or directing to appropriate departments. Maintain professionalism and empathy in customer interactions. Collaborate to enhance customer service procedures. Preferred candidate profile . Experience: Freshers and experience both can apply, 0-5 years of experience in BPO/customer service industry Education: Minimum qualification of 12th grade (Undergraduate). Communication Skills: Excellent written and spoken English communication skills. Shift Flexibility: Ability to work 24/7 rotational shifts, including day and night shift. Prior customer service experience preferred. Ability to multitask in a fast-paced environment. Problem-solving abilities and customer-oriented mindset. Proficiency in computers and customer service software Perks and benefits Competitive Salary: 20,000 - 50,000 CTC per month. (Depends on your experience, qualification & English communication skills) Provident fund Work-Life Balance: 5/days working, with Rotational off. Shift: day shifts, morning shifts, evening shifts, fixed shifts , US shift ,UK shifts and night shifts all shifts are available. Professional Development: Opportunities for skill enhancement through training sessions. Career Growth: Potential for career advancement within the company. Work Environment: Dynamic and supportive work environment in a prime Indore, Jaipur, Noida location.