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Amus Soft India Private Limited
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Customer Service Executive

Customer Service Executive

Amus Soft India Private Limited

0 - 31 years

3 - 4 Lacs

new delhi

Posted:3 weeks ago| Platform: Apna logo

Apply

Skills Required

service support communication chat resolve empathy

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary:We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives. The ideal candidate should possess excellent communication skills and a passion for delivering outstanding customer service. Both freshers and experienced candidates are welcome to apply. Key Responsibilities:Handle inbound and outbound customer queries through calls, emails, or chat support. Provide accurate information and solutions in a timely and professional manner. Maintain customer records and follow up to ensure issue resolution. Collaborate with internal teams to resolve complex queries. Strive to achieve customer satisfaction and performance goals. Required Skills:Excellent verbal and written communication skills (English & Hindi preferred). Strong listening and problem-solving abilities. Basic computer knowledge and ability to multitask. Positive attitude, patience, and empathy toward customers. Qualifications:Minimum: Graduate in any discipline. Freshers and experienced candidates are welcome. Salary Structure:Fresher: ₹25,000/month Graduate (with experience): ₹28,000/month 6 Months Experience: ₹30,000/month 1 Year Experience: ₹32,000/month 2+ Years Experience: ₹35,000/month Shift--Night Shift Location-Mumbai, Bangalore, DElhi, Mohali, Jaipur, Lukhnow

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Customer Service Executive