Customer Service Executive

Company Description

Aayur Solutions LLC is a U.S.-based medical billing and revenue cycle management company, serving dental, DME/HME, and pain management healthcare providers. Specializing in end-to-end medical billing services, insurance verification, claims submission, denial management, AR recovery, and coding support, we aim to reduce administrative burdens and boost profitability. Our client-first mindset, combined with industry knowledge and powerful automation, delivers accurate and scalable billing solutions. We are dedicated to helping healthcare organizations thrive financially through tailored, technology-driven RCM services, with a focus on personalized support and real-time reporting.

Role Description

This is a full-time, on-site role for a Customer Service Executive located in Ahmedabad. The Customer Service Executive will be responsible for handling customer inquiries, providing support, managing customer relationships, ensuring customer satisfaction, and resolving customer issues efficiently. Day-to-day tasks include responding to customer calls and emails, tracking and documenting customer interactions, and collaborating with internal teams to ensure timely and accurate resolution of customer concerns.

Qualifications

• Strong Interpersonal Skills
• Customer Satisfaction and Customer Support experience
• Proficiency in Customer Service and Customer Service Management
• Excellent verbal and written communication skills
• Ability to multitask and manage time effectively
• Experience in the healthcare industry is a plus
• Bachelor’s degree