Posted:18 hours ago|
Platform:
On-site
Full Time
1. Respond to customer inquiries and resolve issues in a timely and efficient manner.
2. Provide accurate and helpful information about our products/services to customers.3. Troubleshoot and resolve technical issues, escalating complex problems to senior team members as needed.4. Document customer interactions and maintain accurate records of customer issues and resolutions.5. Meet customer satisfaction and first-call resolution targets.6. Collaborate with internal teams, such as sales and product, to resolve customer issues and improve overall customer experience.7. Stay up-to-date with product knowledge and industry trends to provide informed support to customers.
Aarika Hr Professionals Private Limited
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