Develop and execute sales strategies to achieve sales growth. Identify and engage with potential customers, including industrial clients, power companies etc. Conduct product presentations and demonstrations to showcase the features and benefits of our electrical measuring instruments. Provide technical support to customers, addressing their queries and concerns. Collaborate with the marketing team to develop promotional materials and campaigns. Prepare and submit sales reports, forecasts, and market analysis. Preparation of online tenders after analysis and comparison of customer requirement against our orffering.
1. Respond to customer inquiries and resolve issues in a timely and efficient manner. 2. Provide accurate and helpful information about our products/services to customers. 3. Troubleshoot and resolve technical issues, escalating complex problems to senior team members as needed. 4. Document customer interactions and maintain accurate records of customer issues and resolutions. 5. Meet customer satisfaction and first-call resolution targets. 6. Collaborate with internal teams, such as sales and product, to resolve customer issues and improve overall customer experience. 7. Stay up-to-date with product knowledge and industry trends to provide informed support to customers.
1.Prepare and present regular sales reports to senior management 2. Develop and implement regional sales plans and strategies in alignment with business objectives 3. Coordinate with potential customers and understand requirements 4. Identify and develop sales channels to increase sales and revenue 5. Develop and strategize product categories to introduce in the market and ascertain sales budgets and targets 6. Monitor and analyze market trends and competitor activities to identify new opportunities 7. Build and maintain strong relationships with key customers and channel partners
1. Call Monitoring and Evaluation: Monitor and evaluate customer interactions (calls, chats, emails) to ensure adherence to quality standards, processes, and procedures. 2. Quality Assurance and Auditing: Conduct regular audits to identify areas for improvement and ensure compliance with regulatory requirements and company policies. 3. Feedback and Coaching: Provide constructive feedback and coaching to agents to improve their performance and adherence to quality standards. 4. Quality Metrics Analysis: Track and analyze quality metrics (e.g., first-call resolution, customer satisfaction) to identify trends and areas for improvement. 5. Quality Improvement Initiatives: Develop and implement quality improvement plans to drive business results and enhance customer experience. 6. Collaboration and Communication: Collaborate with team leads, stakeholders, and agents to implement quality initiatives and provide feedback on quality performance.
We're seeking an experienced ETL Lead to lead our data integration and data warehousing efforts. As an ETL Lead, you'll design, develop, and maintain ETL processes and data pipelines using tools like Informatica, Talend, or AWS Glue. You'll also develop and maintain data models and data warehouses to support business intelligence and analytics needs. Strong leadership and communication skills are required to lead a team of ETL developers and collaborate with cross-functional teams. The ideal candidate will have 5+ years of experience in ETL development and data warehousing, with a strong technical background and excellent analytical and problem-solving skills. Experience with cloud-based ETL tools and Agile methodologies is a plus. We're offering a competitive salary and benefits package, opportunities for growth and development, and a collaborative work environment. If you're a motivated and experienced ETL professional looking for a leadership role, we'd love to hear from you!
A Marketing Research professional is responsible for gathering, analyzing, and interpreting data to inform marketing strategies and business decisions. This role involves conducting market research to identify trends, competitors, and customer needs, and using statistical techniques to analyze data and draw meaningful insights. The Marketing Research professional will work closely with cross-functional teams, including marketing, product development, and sales, to provide actionable recommendations that drive business growth. Key responsibilities include designing and implementing research studies, collecting and analyzing data, and presenting findings and recommendations to stakeholders. Strong analytical, problem-solving, and communication skills are required to excel in this role.
We are seeking a highly motivated and customer-focused Customer Support Executive to join our team. The successful candidate will be responsible for providing exceptional customer service and support to our clients via phone, email, and chat. The ideal candidate will have excellent communication skills, a strong problem-solving ability, and a passion for delivering outstanding customer experiences.
An Enterprise Sales professional is responsible for driving revenue growth by selling complex solutions to large organizations. They build relationships with C-level executives, understand client needs, and tailor solutions to meet their business objectives. Key responsibilities include prospecting, account management, negotiation, and closing deals. Strong communication, strategic thinking, and product knowledge are essential for success in this role. Enterprise Sales professionals often work with cross-functional teams to deliver customized solutions, ensuring long-term client satisfaction and repeat business.
We're seeking an experienced ETL Lead to join our data warehousing team. As an ETL Lead, you'll be responsible for designing, developing, and implementing ETL processes to extract data from various sources, transform it into a standardized format, and load it into our data warehouse. You'll work closely with stakeholders to understand data requirements, develop ETL scripts, and ensure data quality and integrity. The ideal candidate will have strong technical skills in ETL tools such as Informatica PowerCenter, Talend, or similar, and experience with data warehousing and business intelligence solutions. Excellent problem-solving skills, attention to detail, and ability to work in a fast-paced environment are essential. If you have a passion for data integration and warehousing, we'd love to hear from you!
A Real Estate Sales professional is responsible for buying, selling, and renting properties, building and maintaining client relationships, and staying updated on market trends. Key duties include showing properties, negotiating prices and terms, and handling sales contracts and documentation. The ideal candidate should possess excellent communication and negotiation skills, a strong understanding of the local real estate market, and the ability to manage multiple clients and properties while providing exceptional customer service. The goal is to meet or exceed sales targets, ensure high client satisfaction, and increase market share and reputation.
A Receptionist in a real estate company is responsible for managing the front desk, greeting clients and visitors, and handling phone calls and emails. Key duties include scheduling appointments, maintaining records and databases, and providing administrative support to the sales team. They ensure a positive first impression, handle client inquiries, and facilitate communication between clients, agents, and other stakeholders. Strong communication, organizational, and interpersonal skills are essential for success in this role.
As a frontend developer, your role will involve developing and maintaining high-quality, responsive user interfaces using HTML, CSS, and JavaScript, leveraging frameworks like React, Angular, or Vue.js. You'll collaborate closely with UX/UI designers to ensure designs are not only visually appealing but also optimized for performance. Writing clean, modular, and reusable code will be crucial, adhering to best practices and coding standards. You'll focus on optimizing frontend performance to guarantee fast load times and smooth user experiences, efficiently debugging and resolving issues as they arise. Integration with backend engineers will be key, ensuring seamless data flow through APIs. Staying updated with the latest industry trends and best practices will keep your skills sharp. Additionally, you'll participate in code reviews, team meetings, and brainstorming sessions, contributing to the enhancement of overall product quality.
As a backend developer, your primary responsibility will be designing, developing, and maintaining the server-side architecture and logic for web and mobile applications. You'll focus on creating RESTful APIs and services that can support multiple products and services, ensuring flexibility and scalability. Collaboration with frontend engineers will be essential to guarantee seamless integration between the backend and frontend components. Writing clean, efficient, and well-documented code will be crucial, following industry best practices to maintain high standards. You'll optimize backend performance to ensure high availability and scalability, working with databases (SQL/NoSQL) to safeguard data integrity, security, and performance. When issues arise, you'll debug and troubleshoot efficiently to minimize downtime and ensure rapid resolution. Additionally, you'll participate in code reviews, contributing to improving code quality and team processes. Staying current with the latest backend development trends and technologies will enable you to continuously enhance the backend architecture.