Customer Service & Data Entry Representative

Customer Service& Data EntryRepresentative

Key Responsibilities

• Enter and manage sample data – Accurately input and update patient and clinic data into internal platforms, ensuring completeness and adherence to quality standards.
• Support operational workflows – Collaborate with internal teams to verify and complete missing or unclear data related to test samples.
• Maintain data integrity – Conduct regular checks to ensure accuracy, consistency, and proper documentation of sample and patient information.
• Communicate effectively – Coordinate with relevant departments in case of data issues or discrepancies that require clarification.
• Adhere to timelines – Ensure timely completion of data entry tasks to meet turnaround time expectations for case processing.
  

Requirements (Educational And Professional Background)

• Education & Experience: Bachelor’s degree or equivalent, with experience in data entry or administrative support. Experience in healthcare or laboratory environments is a plus.
• Accuracy & Speed: High attention to detail and the ability to handle repetitive tasks efficiently without loss of accuracy.
• Technical Proficiency: Comfortable working with internal systems, Microsoft Excel, and other data entry tools.
• Team-Oriented Mindset: Ability to work independently and collaboratively in a structured environment.
• Languages: Good-level English for reading and interpreting data and forms.
  

What We Offer

• Opportunity to work in a leading global organization in healthcare and genetic services.
• Stable dayshift work schedule (09:00 AM – 06:00 PM IST).
• Supportive and structured work environment focused on accuracy and performance.