Customer Service Coordinator

As a Customer Service Coordinator at Jajee Electronics in Kalaburagi, Karnataka, your primary responsibility will be to ensure customer satisfaction through timely delivery of services. You will play a crucial role in facilitating communication between customers and service executives, assigning calls to engineers, and monitoring the progress of service requests and goods received for service. To excel in this role, you must possess strong customer satisfaction, customer support, and customer experience skills. Effective communication and interpersonal abilities are essential, along with prior experience in customer service. Your problem-solving and troubleshooting skills will be put to the test, so attention to detail and organizational capabilities are key. Fluency in multiple languages would be advantageous. The ideal candidate for this position should hold a Diploma or Degree in Computer Science, Electronics, or Electrical Engineering. Relevant experience in customer service will be considered as an added advantage during the evaluation process.,