Customer Service Associate

As a Customer Service Associate at our GAP Store location, your role is essential in providing exceptional customer service and contributing to the overall store performance. You will be responsible for assisting customers, managing merchandise, and ensuring a positive shopping experience for all. Sales & Customer Engagement: - Help customers make informed purchase decisions based on current trends. - Offer personalized service to enhance customer satisfaction and foster repeat business. - Strive to maintain high levels of customer satisfaction through excellent sales service. Store Operations & Merchandising: - Maintain merchandise display according to brand standards for an organized and visually appealing store layout. - Assist in inventory management, restocking, and shrink control initiatives. - Adhere to store policies and standard operating procedures to ensure smooth operations. Performance & Business Growth: - Contribute to Key Performance Indicators (KPIs) such as sales targets and customer satisfaction scores. - Participate in promotional activities and campaigns to drive sales growth. - Stay informed about product knowledge to provide expert guidance to customers. Key Performance Indicators (KPIs): - Sales contribution and upselling performance. - Customer feedback and satisfaction ratings. - Merchandising compliance and inventory accuracy. If you are passionate about delivering exceptional customer service, have experience in retail, and enjoy working in a dynamic environment, we encourage you to apply for this exciting opportunity as a Customer Service Associate at our GAP Store location.,