Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in malad west
>
Tech Mahindra Ltd
>
Customer Service Associate

Customer Service Associate

Tech Mahindra Ltd

1 - 31 years

2 - 4 Lacs

malad west mumbai/bombay

Posted:17 hours ago| Platform: Apna logo

Apply

Skills Required

service resolve zones metrics training communication typing adaptability transportation support

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary As a Customer Service Associate, you will be the first point of contact for international clients, handling inbound and outbound calls. Your role is to resolve queries, provide accurate information, and ensure a high level of customer satisfaction across global time zones. Key Responsibilities Handle customer calls professionally and empathetically Resolve queries and provide timely, accurate solutions Document customer interactions and maintain records Meet performance metrics including call quality, resolution time, and customer satisfaction Participate in training and quality assurance programs Collaborate with team members and supervisors to improve service delivery Required Skills & Qualifications Minimum qualification: 12th pass or graduate Excellent verbal communication skills in English (neutral accent preferred) Basic computer proficiency and typing skills Willingness to work in rotational shifts (including nights/weekends) Patience, adaptability, and a customer-first attitude Employment Type Full-time, permanent Work from office Benefits Health insurance Provident fund Incentives for performance Transportation ONLY PEOPLE RESIDING IN MUMBAI CAN APPLY Interested candidate share your CV to HR Prashansha Mishra on 8425045225 or prashanshashivraj.mishra@techmahindra.com

More Jobs at Tech Mahindra Ltd

Customer Support Executive

Sector 64, Noida

Experience: Not specified

INR 0 - 0 Lacs

Customer Support Executive

Malad West, Mumbai/Bombay

Experience: Not specified

INR 0 - 0 Lacs

Customer Service Executive

Sector 62, Noida

Experience: Not specified

INR 0 - 0 Lacs

Customer Care Executive

Sector 62, Noida

Experience: Not specified

INR 0 - 0 Lacs

International Voice Process Agent

Hinjewadi, Pune

1.0 - 31.0 yrs

INR 0 - 0 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Tech Mahindra Ltd

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Customer Service Associate