Customer Service Associate

0 - 5 years

3 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

  • Provide exceptional customer service to clients through phone calls, emails, or chats.
  • Handle customer inquiries, resolve issues, and provide product information in a timely manner.
  • Maintain accurate records of customer interactions.
  • Collaborate with internal teams to resolve complex customer complaints and improve overall satisfaction ratings.

Desired Candidate Profile

  • Excellent communication skills (verbal & written) with ability to work dynamic situation

  • Strong problem-solving skills with attention to detail and analytical thinking.
  • Ability to adapt quickly to changing priorities.

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