Customer Service Associate

0 - 2 years

2 Lacs

Posted:4 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Great opportunity for Graduate Freshers!!

Customer Service Executive Kickstart Your Career! For an International Airlines at WNS Global Services!!

Role: Customer Support Representative (Email Process)

Location: Vikhroli West Mumbai (Work from Office)

Shift: Rotational shifts including night shifts

Week off: 1 rotational week off

Pick up & Drop facilities provided

Key Responsibilities:

Draft professional emails to resolve customer queries and complaints.

Deliver exceptional customer service while handling sensitive issues.

Ensure prompt and accurate resolution of customer concerns in line with airlines service standards.

Required Skills:

  • Any graduate fresher (Except BSCIT or any other IT background)
  • Excellent written and verbal English communication skills.
  • Freshers or experienced candidates of 3yrs in customer service & strong email drafting and comprehension abilities.
  • Customer-centric approach with problem-solving mindset.

HR- Chinmayi Pawaskar

M : 7004339473

Email: chinmayi.pawaskar@wns.com

Please mention chinmayi on your CV as reference.

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