Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in mumbai
>
Niit Learning Systems
>
Customer Service Associate

Customer Service Associate

Niit Learning Systems

0 - 3 years

2 Lacs

mumbai navi mumbai

Posted:4 hours ago| Platform:

Apply

Skills Required

customer support communication skills fresher voice process international bpo

Work Mode

Work from Office

Job Type

Full Time

Job Description

Company: Wipro (Hiring Partner: NIIT Ltd.) Location: Airoli, Mumbai Shift: Night Shift | 5 Days Working Process: US Healthcare Voice Support Experience: Freshers Welcome

Job Overview:

Join Wipro's dynamic US Healthcare voice support team and kickstart your career in customer service. This is an excellent opportunity for freshers with strong communication skills looking to build a career in the BPO industry.

Key Responsibilities:

Handle inbound voice-based customer interactions.
Resolve queries and deliver exceptional service with professionalism.
Maintain accurate call records and follow defined SOPs.
Meet performance metrics on quality, accuracy, and customer satisfaction.
Communicate effectively and actively listen to customer needs.
Work in rotational shifts and adapt to changing schedules.
Upsell or cross-sell services when applicable.

Eligibility Criteria:

Education: 12th Pass / Intermediate or Graduates.
Freshers with excellent verbal communication skills are welcome.
Candidates with prior BPO experience will have added advantage.
Not Eligible: B.Tech, M.Tech, MCA, MBA, BCA, Hotel Management, and other specialized/technical degrees.
Mandatory: Valid PAN Card required during hiring process.

Hiring Process:

Virtual Interview connect on WhatsApp to receive the interview invite.

Apply Now:

Email: Arushi.tyagi@niitmts.com OR Directly Whatsapp at - 8851945303

Perks and Benefits:

* One-side cab facilities (for Odd timing with no deductions)

Night Allowance

More Jobs at Niit Learning Systems

Voice Process Client Experience Specialist

Gurugram

Experience: Not specified

INR 3 - 3 Lacs

Client Specialist

Gurugram

Experience: Not specified

INR 3 - 3 Lacs

NIIT is hiring For Customer Service Specialist || US-Voice Support

Noida, Gurugram, Delhi / NCR

Experience: Not specified

INR 2 - 3 Lacs

Customer Service || Training Coordinator || NIIT

Gurugram

Experience: Not specified

INR 2 - 3 Lacs

Training Coordinator

Gurugram

Experience: Not specified

INR 2 - 3 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.