Customer Service Associate in Mohali

WEO Infotech Pvt Ltd

0 years

0 Lacs

sahibzada ajit singh nagar punjab india

Posted:4 days ago| Platform:

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Skills Required

service chat troubleshooting software crm resolve design strategy consulting development mobile marketing strategies drive

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

Handle customer queries and provide prompt, accurate solutions via call, chat, and email.
Assist customers in basic troubleshooting related to software and IT products.
Maintain customer records and update information in the CRM system.
Ensure high levels of customer satisfaction with a polite and professional approach.
Escalate unresolved issues to the technical team with clear documentation.
Work collaboratively with the internal team to resolve customer concerns effectively.

About Company: WEO Infotech Pvt Ltd! We are a dynamic and innovative digital solutions company, dedicated to transforming businesses in the digital realm. Our expertise spans Website Design, Strategy & Consulting, Web Development, Mobile Apps, E-commerce Solutions, Digital Marketing, and Paid Advertising.
With a talented team of designers, developers, and marketing specialists, we craft tailored strategies that drive tangible results. Whether you're a startup or an established enterprise, we empower you to stay ahead in the ever-evolving digital landscape.At WEO Infotech, we believe in fostering long-term partnerships, understanding your goals, and delivering top-notch solutions to meet your unique needs. Embrace innovation and success with us!

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Customer Service Associate in Mohali

sahibzada ajit singh nagar, punjab, india

Experience: Not specified

Salary: Not disclosed

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