Customer Service Associate III

Allstate

2 - 3 years

5 - 6 Lacs

pune

Posted:5 hours ago| Platform:

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Skills Required

relationship management data management performance management process improvement analytical relationship building customer service customer service associate ms office business operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Processes requests received to ensure that the licensing and appointment status is reflected accurately on our systems and is in alignment with state and compliance requirements.
Performs moderate to complex processes that may require clear understanding of state specific-guidelines, and/or standard operating procedures
Provides effective customer service through email or standard template usage.
May be responsible for transferring knowledge to peers and other business units
Meets all performance and quality standards
Communicates complex information in writing
Expected to read, interpret, and remember communications, job aids, rules, guidelines conducive to business operations. In addition, reviewing these documents for . One that takes your skills and pushes them to the next level.
One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger a winning team making a meaningful impact.

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