Customer Service Associate

1 - 6 years

0 - 4 Lacs

Posted:1 month ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Requirements:

  • Freshers or those with 1-2 years of experience, especially in call center operations, are welcome.
  • Strong proficiency in using smartphones and computers and familiarity with internet/mobile applications, MS Excel, and MS Word.
  • English proficiency equivalent to Versant Levels 3 and 4, and the ability to communicate effectively in both Hindi and English.
  • Typing speed of at least 40 WPM with high accuracy. Written communication should align with CEFR Level B1 standards.
  • Access to a laptop/desktop with a minimum internet speed of 5 MBPS, suitable for running CRM and contact center applications via Citrix Workspace needed in this customer service role.

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