Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in navi mumbai
>
Accenture in India
>
Customer Service Analyst

Customer Service Analyst

Accenture in India

3 - 5 years

0 Lacs

navi mumbai maharashtra india

Posted:2 days ago| Platform:

Apply

Skills Required

service translation strategy consulting technology network power documentation onboarding assessment agility staffing workday excel

Work Mode

On-site

Job Type

Full Time

Job Description

Skill required:

Language Translation - Customer Service

Designation:

Customer Service Analyst

Qualifications:

Any Graduation

Years of Experience:

3 to 5 years

Language - Ability:

French - Intermediate

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

Skills Description: The process of evaluating and assessing potential candidates for a job or position within an organization which involves asking questions, discussing qualifications and experience, and gauging the suitability of the candidate for the role based on their skills, competencies, and cultural fit with the company. Process Description: Conducting a high volume of outbound calls to candidates for screening, obtaining required documentation prior to onboarding, following up on pending tasks and reminders for interview and assessment appointments to move candidates forward to hire. Offering Description: Improve workforce performance and productivity and boosts business agility by staffing to meet volume and business demands

What are we looking for?

What are we looking for: French Speaking/bi-lingual Primary Skill - Candidate Interviewing - P2 Ability to manage time efficiently It would be value add if you are proficient in: Workday Excel

Roles and Responsibilities:

Roles & Responsibilities: Conduct high volume outbound calls to screen candidates Send emails and texts to applicants in the onboarding process to prepare for their first day Conduct follow up calls monitor text and email responses as needed to assist with follow up questions and responses Respond efficiently and accurately to candidates explaining Engage in active listening with candidates confirming and or clarifying information and deescalating as needed Complete hiring process end to end in Workday Educate Applicants on onboarding process Extend offers to candidates Update client system with notes and outcome of actions completed

More Jobs at Accenture in India

Application Developer

Ahmedabad, Gujarat, India

5 - 5 yrs

Salary: Not disclosed

GN SC&O - S&P – Business Solutions – Analyst

Hyderabad, Telangana, India

1 - 2 yrs

Salary: Not disclosed

Trust & Safety New Associate

Hyderabad, Telangana, India

Experience: Not specified

Salary: Not disclosed

Performance Engineer

Hyderabad, Telangana, India

5 - 5 yrs

Salary: Not disclosed

Application Developer

Hyderabad, Telangana, India

3 - 3 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Accenture in India

Business Consulting and Services

Dublin 2 San Francisco

Login to

Please Verify Your Phone or Email

Confirm Action

Customer Service Analyst