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Al Fahad Enterprises
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Customer Service Agent

Customer Service Agent

Al Fahad Enterprises

0 years

0 Lacs

noida uttar pradesh india

Posted:1 day ago| Platform:

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Skills Required

service support resolve chat communication certification

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

Al Fahad Enterprises operates in various industries, including Tour & Travels, Organic Products, and other services. The enterprise aims to deliver exceptional quality and value to its customers through a diverse range of offerings. By focusing on innovative solutions and customer-centric approaches, Al Fahad Enterprises has established itself as a reliable service provider in multiple sectors.

Role Description

This is a full-time on-site role for a Customer Service Agent located in Noida. The Customer Service Agent will be responsible for managing customer inquiries, providing support to resolve issues, ensuring customer satisfaction, and delivering outstanding customer experiences. The role requires handling customer interactions via phone, email, and chat, and maintaining accurate records of customer interactions and transactions.

Qualifications

Customer Service, Customer Support, and Customer Satisfaction skills
Experience with Customer Service Representatives and Customer Experience
Excellent communication and interpersonal skills
Ability to work efficiently in an on-site environment in Noida
Problem-solving skills and ability to handle challenging situations
Prior experience in a customer service role is preferred
High school diploma or equivalent; additional certification in customer service or related field is a plus

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Customer Service Agent