Customer Sales Executive

About the Role:

Customer Sales Executive

Key Responsibilities:

• Handle and respond to admission-related inquiries via calls, emails, and WhatsApp/online platforms.
• Provide prospective students with accurate and detailed information about university programs, eligibility, fees, scholarships, and the admission process.
• Counsel students to identify their academic goals and recommend suitable courses.
• Maintain and update student lead databases, ensuring proper tracking and timely follow-ups.
• Convert student leads into admissions by effectively communicating value propositions.
• Address queries from students promptly and professionally.
• Coordinate with the admissions and back-end teams for smooth student onboarding.
• Achieve and exceed monthly/quarterly admission and sales targets.
• Represent the university brand positively while ensuring high levels of student satisfaction.

• Bachelor’s degree in any field (preferred: Marketing, Business, or Sales).
• 1–3 years of experience in sales or customer service (experience in education/overseas admissions is a plus).
• Excellent communication and interpersonal skills in English (both written and spoken).
• Ability to manage large volumes of student queries with professionalism and accuracy.
• Strong persuasion, negotiation, and problem-solving skills.
• Target-driven, self-motivated, and proactive personality.