1 - 4 years
0 Lacs
Posted:21 hours ago|
Platform:
On-site
Full Time
Handle inbound/outbound international calls.
Provide accurate information and support to customers.
Manage escalations and follow-up on customer issues.
Maintain call logs and update CRM systems.
Meet performance metrics including quality, AHT, and CSAT.
Excellent spoken and written English communication skills.
Minimum 6 months of experience in international voice process or fresher with excellent communication skills.
Strong interpersonal and problem-solving abilities.
Willingness to work in night and rotational shifts.
Customer-oriented and target-driven approach.
Attractive salary and performance incentives.
Night shift allowance.
Opportunity for career growth within the organization.
Positive and supportive work environment.
Vibrantzz Management Services Hiring For International BPO
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navi mumbai, mumbai city, thane
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navi mumbai, mumbai city, thane
6e-05 - 0.00012 Lacs P.A.
